Company Foundation
Core Principles
Customer First
- Act with the customer's perspective in mind (market-in approach)
- Anticipate and prepare for customer needs
- Customers, employees, and stakeholders are the top priority
- Deliver highly competitive products (only one product)
- In the company, the customer always comes first
- Place people at the centre of management
- Produce good-quality, affordable products — quickly and with minimal waste
Sincerity
- Respond sincerely and consider matters seriously
- Act honestly and without extravagance
- Transparent management — share everything openly with employees
- Value everything and always strive to grow
- Act with care, thoroughness, and fairness
- Act in the spirit of autonomy and self-reliance
- Prioritise trustworthy people
- Act on the principle of the three realities (actual place, actual situation, actual goods)
Company Purpose
Our Mission
To maximise customer satisfaction from a global perspective, the company will continue striving to provide products at competitive prices, while maintaining an unwavering commitment to excellent product quality.
Management
Management Policy
01
Challenge with high aspirations
02
Commit to decisions that have been carefully considered
03
Value communication and respect one another
04
Respect teamwork and time
05
Respond flexibly to change
ISO 9001 & ISO 14001
Quality & Environmental Policy
PT. TRIX INDONESIA is a company engaged in the manufacture of motor vehicle components, as well as import and export activities. In carrying out its business operations, PT. TRIX INDONESIA is committed to:
1
Complying with laws, regulations, and legislation related to the environment, and fulfilling customer satisfaction.
2
Maintaining the quality and environmental management system, and carrying out effective continuous improvement.
3
Manufacturing high-quality, environmentally friendly products that satisfy the needs of our customers.
4
Conducting improvement activities with the involvement of all employees, based on company policy.
5
Optimising improvement activities, training, and education — both internally and externally — with the aim of creating a workplace with high-quality human resources.
The quality and environmental management policy is reviewed annually and revised as conditions require.
The environmental policy will be published and distributed as necessary.